Returns & Exchanges
At AlphaInfuse, we want you to be completely satisfied with your purchase. If your new fashion piece doesn't fit or meet your expectations, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the unworn items with original tags still attached into their original packaging to ensure they are protected during transit.
Attach the Shipping Label
Print the prepaid shipping label provided via the portal and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed once we inspect the items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing